The Quality Data Collection Information System was developed to serve as the core IT infrastructure supporting the quality assurance process at Harokopio University, in accordance with HQA (ADIP) standards and applicable legislation. Its primary functions include, among others, the collection, maintenance, and recording of quality data for Academic Units and Services based on specific procedures. This particular information system collects quality data, as described in the INTERNAL RULES OF OPERATION OF THE Q.A.U. (MO.DI.P.) 2023, regarding:
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the evaluation of Teaching Work,
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satisfaction with the Infrastructure, Services, and working environment of the Departments and Harokopio University,
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the overall evaluation of the study experience by graduates, and
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the publication / research work of Academic Staff members (Academic Staff inventory sheet).
More specifically, the procedure, as approved and implemented by the Q.A.U., is as follows:
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The Q.A.U. informs the University’s academic and administrative service units about the collection method, significance, interpretation, and usefulness of quality data. Questionnaires for quality data corresponding to the evaluation of teaching work are sent out during the 9th week of classes in the winter and spring semesters each year, with a submission deadline set prior to the start of the examination period. Questionnaires for collecting quality data related to satisfaction with provided infrastructure / services and the working / study environment are sent out during the month of September each year, with a four-week submission deadline. Questionnaires for graduates are sent prior to each graduation ceremony to students graduating during that period. Finally, quality data collection questionnaires concerning publication / research work (Academic Staff inventory sheets) are sent during the 2nd week of January each year, with a one-month completion deadline.
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System access is restricted exclusively to the system administrator.
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Upon completion of the questionnaire period, the system administrator informs the Q.A.U. and forwards the raw data to its competent members and/or Department Chairs, depending on the data category (the processing of evaluation data regarding services / infrastructure and working environment by central service employees falls under the purview of the Q.A.U., whereas other quality data categories remain the responsibility of the Departments, which provide relevant updates to the Q.A.U.).
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Department Chairs forward the raw data to the Internal Evaluation Group (OMEA) for data processing, analysis, and alignment with the Department’s quality assurance targets. At this stage, the Q.A.U. resolves any questions or issues that may arise.
Additionally, the following digital tools have been developed and are available for the improved and more direct monitoring of all quality data:
